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Prospect Expands with the Addition of Cincinnati

Prospect is proud to announce the addition of a new city; Cincinnati. Prospect will be providing Skycap, Electric Cart and Wheelchair services to Delta Air Lines at Cincinnati-Northern Kentucky International Airport.  Prospect Airport Services, now in its 52nd year of…

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You Guys Rock!

Good evening, I’d like to compliment the Prospect team for their awesome response on inbound flight 740 from SJU. Flight 740 arrived from SJU with over 40 listed SSRs. After coordinating with Claribel, about 30 PSA’s were standing by at…

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Going the Extra Mile

I requested assistance (wheelchair) with my airport transfer upon arriving at SFO, on an Air New Zealand flight, on 17th July 2017. Mr Nestor Dolde was assigned the task . We were well on our way to the terminal where…

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I had the best experience

I wanted to email earlier about my experience on Spirit July 2-July 5th.   First of all I want to say that everyone that found out i was flying Spirit,  I was told all negative things and I should change…

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2017 Scholarship Recipients Announced

Prospect is honored to announce the 2017 recipients of the Robert and Mary Strobel Scholarship. Each year in recognition of integrity, commitment and enterprise, the foundation awards qualifying Prospect employee’s scholarship funds. Over 170scholarships and over $350,000 have been awarded…

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2017 Prospect’s World Series of Safety Was a Home Run!

Prospect Leaders throughout North America arrived in Chicago for a three day seminar focusing on Safety, Customer Service and Technology training.  During the three day session,  Prospect leadership became proficient in the latest customer service techniques. Our leaders developed new…

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Friendly, Patient and Kind

I just wanted to share a very positive experience we had while flying Frontier with my husband, toddler and elderly parents, one of whom is in a wheelchair. We had the pleasure of meeting Aimen, a young porter, who was…

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Ever Present, Smiling and Accomodating

I’ve been meaning to email you and share what a nice job Shirley and Tom do here at the gates every day.  They are ever present, smiling, accommodating, do their job and assist the agents with a  variety of tasks.…

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