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Prospect Celebrates Fifty Years

Prospect Airport Services, Inc., a leader in airport support services, is pleased to announce the company’s 50th anniversary in 2016 and commemoration of the milestone with a series of company events. Bob and Mary Strobel founded Prospect Airport Services, Inc.…

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Professionalism

I’ve been traveling on a business tour for the last 4 months through DTW.  The team that assists those who need help navigating the airport via wheel chair have been very helpful and professional.  Most notably Nick Thecke was very…

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Kind Gesture

My 79 year old mother was traveling by herself from dtw to phx on flight 413 on 1/2/16. She resides in Toledo, Ohio and usually flies out of DTW. She needs wheelchair assistance. My daughters and I drove from Northern…

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Impact of Scholarship

Prospect Airport Services is proud to offer the Robert & Mary Strobel Scholarship Award to deserving members of the Prospect Family.  One recent recipient, Gary Burns, shared this note with us: Dear Prospect Corporate Team: I am sending this message…

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Merry Christmas!

On Saturday December 19, 2015 around 10 am my elderly mother-in-law was traveling alone from Detroit to Nashville and was helped by several of your employees as she needed wheelchair assistance. A male employee helped her get to the bathroom…

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Above and Beyond

I was at DTW on Wednesday, May 20, sitting near the wheelchair dispatch desk/waiting near the main Delta ticket counter when I heard a kind and patient person talking with an elderly lady near me who was also in the…

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Training and Service: A+

Hello Detroit Customer Care! I am not writing to complain but to give an A+ to two of your employees and the training you provide for your employees! On Friday I arrived in DTW from TVC (Traverse City).  I had…

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CERTIFICATIONS

CERTIFICATION. By typing my name below, I certify that: • All information provided by me in, and in support of, this application is true and complete and that any and all information I have provided is subject to verification. I understand…

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