Prospect Airport Services has fifty-five years of experience, over 10,000 motivated associates and cutting edge proprietary technology geared up at full strength every day to meet the challenges of the air transportation industry.
We pledge to provide superior customer service and top quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with a strong work ethic and integrity.
Our commitment to excellence ensures that superior customer service and operational cost savings go hand in hand. Our partners, clients and customers should expect nothing less than excellence…and that is what we provide. What’s important to you is important to us. Integrity. Trust. Quality. Safety. Service. Value.
Prospect Airport Services. More than a half century of leadership in the air transportation service industry.
TICKET AND GATE AGENTS
Providing a positive first impression…assisting passengers with checking in, checking bags, boarding passes, seat assignments, and boarding and disembarking aircraft.
Skycap services, wheelchair attendants, ticketing, baggage handling, arrival and departure services….the front line providing extraordinary experiences.
Prospect’s full range of cargo support services can assist in virtually any capacity on your behalf. Delivering dependable and consistent service for our customers.
CABIN & RAMP SERVICES
Quick turns and clean airplanes are critical to on-time performance and customer satisfaction. Exclusive technologies maximize accuracy and productivity.
TECHNOLOGY & OTHER SERVICES
Prospect offers a variety of services and proprietary state-of-the-art technology designed to meet the diverse needs of our airline customers.
Prospect Jacksonville Team Sends Off Brooks Bullsharks to National Championships
The National Wheelchair Basketball Association National Championships were held the last weekend of March 2023 in Wichita, Kansas. The Brooks Bullsharks, the wheelchair basketball team of Brooks Pediatric Recreation at Jacksonville’s Brooks Rehabilitation, flew out of JAX on their way…
JAX Station Welcomes New JetBlue Service
Prospect Airport Services is pleased to announce the introduction of new wheelchair services with JetBlue in Jacksonville, FL. Prospect began serving the passengers of JetBlue in January, 2023 with our award-winning exemplary wheelchair services. We look forward to the new…
Prospect Celebrates 57 Years
Prospect Airport Services celebrated its 57th anniversary throughout the company with a series of parties, award and prize presentations, and displays of gratitude to all members of our team. At Prospect stations and airports, Prospect leadership hosted events recognizing the…
“Safety! Caught Being Safe” October
Prospect Airport Services is pleased to announce the winner of the latest Safety! Caught Being Safe contest for October 2022. At Prospect, Safety is our top priority and the subject of continuous training and monitoring. Prospect’s leadership is constantly reviewing…