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Ever Present, Smiling and Accomodating

I’ve been meaning to email you and share what a nice job Shirley and Tom do here at the gates every day.  They are ever present, smiling, accommodating, do their job and assist the agents with a  variety of tasks.…

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Kind Professionalism

On September 7, I flew to Charlotte to be with my daughter who was being operated on the next day. I require wheelchair assistance whenever I travel. Your organization sent Adron to assist me. Since this was the first time…

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In the Air and on the Ground

I am extremely grateful for the assistance of your employees, in the air and especially on the ground. First, I was met by Tarek curbside at the Detroit airport. He was absolutely wonderful, getting me through the check-in and security…

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Passport Recovered

My son flew a red eye from LAX to PHL after a long flight from Fiji. He was exhausted and left his passport on the plane. Since my number was the one on the reservation, I received a call from…

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Above and Beyond

Here at Jetblue we always strive to give credit where it is deserved. I would like to give some recognition to Christina Mullins. These past couple of nights, she's been going above and beyond  making sure our closing flights are…

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Philadelphia Experience

I wanted you to know that we were greeted outside the airport and assisted with our baggage & wheelchair by a wonderful gentleman who made our travel easy & pleasant. This gentleman is a truly special person with skills to…

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Professionalism

I’ve been traveling on a business tour for the last 4 months through DTW.  The team that assists those who need help navigating the airport via wheel chair have been very helpful and professional.  Most notably Nick Thecke was very…

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Kind Gesture

My 79 year old mother was traveling by herself from dtw to phx on flight 413 on 1/2/16. She resides in Toledo, Ohio and usually flies out of DTW. She needs wheelchair assistance. My daughters and I drove from Northern…

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Merry Christmas!

On Saturday December 19, 2015 around 10 am my elderly mother-in-law was traveling alone from Detroit to Nashville and was helped by several of your employees as she needed wheelchair assistance. A male employee helped her get to the bathroom…

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Above and Beyond

I was at DTW on Wednesday, May 20, sitting near the wheelchair dispatch desk/waiting near the main Delta ticket counter when I heard a kind and patient person talking with an elderly lady near me who was also in the…

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