• Gate Agents
  • Ticketing Agents
  • Customer Service Agents

Providing a positive first impression and efficiencies in boarding and disembarking aircraft are critical to the success of a positive travel experience.  With the best training in the industry, ticket and gate agents assist passengers with checking in, checking their bags, assisting unaccompanied minors and passengers with special needs and boarding and disembarking aircraft. They also handle seat assignments, collecting boarding passes, and verifying passenger manifests.  Problem solving skills and exemplary customer service are key traits of Prospect employees entrusted with these positions.  Utilizing our state-of-the-art technologies, we are able to provide clear and accurate communication to passengers, agents, flight crews and vendors.