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Treated Like A Queen

I would like to share with you the experience I had while at PHX. When I got off the plane from Houston on the 8th of this month my assistant was Larry McLean and let me tell you from the…

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Again You Amaze Us

My dear Prospect Team, Again - you amaze us.  We are in the toughest of times and day to day with each and every detail... from the smallest to the substantial...  you transition us through and make it look effortless. I…

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Representatives of Excellence

I am writing you regarding the service that I experienced while traveling through the Philadelphia airport. I unfortunately have a seizure condition that requires to use the wheelchair service in order to get to my gate where I travel. I…

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Excellent Job in a Timely Manner

While working at the McNamara terminal at the Delta Garage Check In level 6  on Monday, July 22, 2019 from 10:00 am til 2:00 pm, there were at least 19 wheelchair requests, some coming 2 or 3 at a time.…

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Amazing Experience

I wanted to write to you to tell you about the amazing experience we had at PHL airport, when your employee, Shynese Green, gave my family a lot of help.  And this goes far beyond the typical assistance one might…

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Extraordinary Employee

I am a PHL based flight attendant.  I'm sending this email to highlight an extraordinary employee who's employed with your PHL based company.  His name is Stevan Verneus.  On May 17,  Mr. Verneus cleaned flight #809 inbound TPA-PHL.  He worked…

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A Star in the Ranks

This past week I have visited three different airports to travel for my lovely vacation cruise out of Miami.  I want you all to know that Detroit Metro stands ahead of the other airlines, especially when it comes to Customer…

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Extremely Courteous

I flew into Tampa this evening from Mpls and your employee Brandon C. helped me immensely. He assisted me in a wheel chair from the gate to the baggage area and then to my vehicle.  Extremely courteous, polite, empathetic and…

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Polite, Efficient and Prepared

I thought I would pass on a compliment from a flight attendant for the cleaners of our GRR to MSP flight 3348 on Sunday December 23rd. The flight attendant was raving about how polite, efficient, and prepared the cleaners were.…

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