| ABOUT PROSPECT
Founded by Robert Strobel in 1965 on the premise of delivering exemplary customer service to and on behalf of commercial airlines, Prospect Airport Services has emerged as a leader in the aviation support services industry. With over 4000 dedicated and professional associates, Prospect currently delivers a broad range of services to airlines in 18 cities and 19 airports around the country.
Based in Chicago, Illinois, Prospect is a certified Women’s Business Enterprise with a senior management team that averages over 25 years of experience in airline and airport operations.
Prospect’s success has relied heavily on investments in employee training and technology to ensure the highest levels of safety and customer satisfaction. From a safety record that is the envy of our competitors to the industry’s first state of the art PDA-based passenger wheelchair dispatch and tracking system, Prospect continues to show why it sets the standard for aviation support services.
"The wheelchair was there when I left the plane, the driver of this vehicle was Syed. Q. The service this young man offered was excellent. The way he moved me and my companion through the immigration area and all the other checking points was speedy and so professional. Besides he was very polite, helpful and nice to talk to. Thank you for your wonderful service."
"... first thing that got my attention about you was this very enthusiastic introduction you made of yourself on approaching me, then the very selfless help you gave me by helping to sit me safely and gently unto your equipment. Daniela, I want to tell you something: I am a very frequent flier, but this kind of service that I got from you is particularly memorable and cannot be valued by any dollars or material benefits that can make up for it. ...God Bless You"