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Above and Beyond

I was at DTW on Wednesday, May 20, sitting near the wheelchair dispatch desk/waiting near the main Delta ticket counter when I heard a kind and patient person talking with an elderly lady near me who was also in the…

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Training and Service: A+

Hello Detroit Customer Care! I am not writing to complain but to give an A+ to two of your employees and the training you provide for your employees! On Friday I arrived in DTW from TVC (Traverse City).  I had…

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